Ava Bryant
Hampstead,MD
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments. A detail-oriented team player with strong organizational skills, with an ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level technician position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Greenmount Station
03.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Teacher, Four-Year-Old Room
Celebree School Of Hampstead
02.2021 - 04.2023
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Established positive relationships with parents through regular communication regarding student progress, and collaborating on strategies for academic success at home and school.
- Assisted in coordinating school-wide events such as science fairs and literacy nights, enhancing community involvement and support for education initiatives.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Hostess
LunaZul
03.2018 - 03.2020
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
High School Diploma -
Manchester Valley High School
Manchester, MD04.2022
Skills
- Food inspection
- Table Bussing
- Beverage Preparation
- Food Running
- Guest Engagement
- Daily specials memorization
- Hospitality service expertise
- Sales Techniques
- Strong Work Ethic
- Professional Appearance
- Problem-Solving
- Multitasking
Certification
First aid and CPR for children and adults.
Additional Information
I am currently enrolled at PennFoster online for A.S.E preparation.
Timeline
Lead Teacher, Four-Year-Old Room
Celebree School Of Hampstead
02.2021 - 04.2023
Server
Greenmount Station
03.2020 - Current
Hostess
LunaZul
03.2018 - 03.2020
High School Diploma -
Manchester Valley High School
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