Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ava Carmichael

Student
New Castle,Pennsylvania

Summary

Current student at West Virginia State University Morgantown, majoring in Psychology and Criminology, seeking a internship position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Hostess

Outback Steakhouse
10.2023 - Current
  • Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.

Chiropractic Assistant

Reino Chiropractic
02.2020 - 08.2023
  • Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Increased patient retention through exceptional customer service and follow-up communications.
  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.

Education

Bachelor of Arts - Psychology

West Virginia University
Morgantown, WV
05.2001 -

Bachelor of Arts - Criminology

West Virginia University
Morgantown, WV
05.2001 -

Skills

Team Collaboration

Guest complaint resolution

Reservations Management

Effective Multitasking

Calendar and Scheduling Software

Effective Communication

Phone Etiquette

Performance Improvement

Payment Processing

Effective Time Management

Interests

Travel

Reading

Baking

Timeline

Hostess

Outback Steakhouse
10.2023 - Current

Chiropractic Assistant

Reino Chiropractic
02.2020 - 08.2023

Bachelor of Arts - Psychology

West Virginia University
05.2001 -

Bachelor of Arts - Criminology

West Virginia University
05.2001 -
Ava CarmichaelStudent