Dynamic server with a proven track record in delivering exceptional customer service. Skilled in conflict resolution and food safety practices, enhancing guest experiences and streamlining operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
Stefanos LBI
Long Beach Island, NJ
06.2018 - Current
Recommended menu items tailored to guest preferences and dietary restrictions to enhance dining experience.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Greeted customers, answered questions, and recommended specials to boost sales.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers, and kitchen staff to ensure efficient operations within the restaurant
Operated POS terminals to input orders, split bills, and calculate totals.
Trained new servers on menu knowledge and service standards to ensure consistent quality of service.
Food Expeditor
Pine Tar Bar and Grill
Forked River, New Jersey
01.2022 - 05.2022
Coordinated food orders between kitchen and servers for timely delivery.
Monitored kitchen operations and incoming orders for accurate and timely service.
Organized food orders at tables, ensuring correct preparation and timely delivery.
Assisted kitchen team by identifying and calling out food items.
Greeted customers, took over the phone takeout orders, made friendly conversation with costumers to provide enjoyable bar experience
In charge of relaying any important details, missing orders or changes in orders between the kitchen and the front of the restaurant/staff.
Tracked timing of food preparation and delivery to maintain service efficiency.
Counter Service Pizza Maker
Mama Rosas
Barnegat, New Jersey
09.2020 - 05.2021
Processed customer orders over phone and in person, ensuring accurate and timely service
Heated and warmed pizza slices, handled the pizza oven
Maintained cleanliness and organization of front counter and restaurant, enhancing customer experience
Performed end-of-shift cleaning duties, including wiping down surfaces and sweeping, to uphold restaurant standards