Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Clement

Manahawkin,NJ

Summary

Dynamic server with a proven track record in delivering exceptional customer service. Skilled in conflict resolution and food safety practices, enhancing guest experiences and streamlining operations in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Server

Stefanos LBI
Long Beach Island, NJ
06.2018 - Current
  • Recommended menu items tailored to guest preferences and dietary restrictions to enhance dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to boost sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to ensure efficient operations within the restaurant
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Trained new servers on menu knowledge and service standards to ensure consistent quality of service.

Food Expeditor

Pine Tar Bar and Grill
Forked River, New Jersey
01.2022 - 05.2022
  • Coordinated food orders between kitchen and servers for timely delivery.
  • Monitored kitchen operations and incoming orders for accurate and timely service.
  • Organized food orders at tables, ensuring correct preparation and timely delivery.
  • Assisted kitchen team by identifying and calling out food items.
  • Greeted customers, took over the phone takeout orders, made friendly conversation with costumers to provide enjoyable bar experience
  • In charge of relaying any important details, missing orders or changes in orders between the kitchen and the front of the restaurant/staff.
  • Tracked timing of food preparation and delivery to maintain service efficiency.

Counter Service Pizza Maker

Mama Rosas
Barnegat, New Jersey
09.2020 - 05.2021
  • Processed customer orders over phone and in person, ensuring accurate and timely service
  • Heated and warmed pizza slices, handled the pizza oven
  • Maintained cleanliness and organization of front counter and restaurant, enhancing customer experience
  • Performed end-of-shift cleaning duties, including wiping down surfaces and sweeping, to uphold restaurant standards
  • Used the cash register, handled money
  • Delivery driver and delivered orders to customers
  • Served tables

Education

Bachelor of Arts - Psychology

Rutgers University
New Brunswick, NJ
01-2027

Associate of Arts - Liberal Arts

Ocean County College
Toms River, NJ
05-2024

Skills

  • Food safety practices
  • Food promotion
  • Task management
  • Time management
  • Customer service
  • Conflict resolution
  • Team collaboration

Timeline

Food Expeditor

Pine Tar Bar and Grill
01.2022 - 05.2022

Counter Service Pizza Maker

Mama Rosas
09.2020 - 05.2021

Server

Stefanos LBI
06.2018 - Current

Bachelor of Arts - Psychology

Rutgers University

Associate of Arts - Liberal Arts

Ocean County College
Ava Clement