Ava Decker

• Assisted in recruiting, training, and mentoring new employees to create a strong team.
• Supported daily operations by managing staff, coordinating schedules, and maintaining workflow.
• Collaborated with the general manager on strategic plans to enhance business performance and meet organizational objectives.
• Monitored compliance with company policies and regulatory requirements across departments.
• Collected and analyzed customer feedback to identify areas for improvement and facilitated action plans.
• Helped coordinate marketing efforts with the marketing department to effectively promote products or services.
• Provided swim instruction to individuals of all ages and skill levels, fostering a safe and enjoyable learning atmosphere.
• Greeted and checked in guests, creating a positive first impression and delivering exceptional customer service.
• Managed incoming calls, directing them to the appropriate department or staff for quick resolution.
• Resolved guest inquiries and issues in a timely manner to ensure satisfaction.
• Scheduled appointments and maintained calendars for multiple staff members to optimize time management.

• Dentistry

Provided sales and customer service support at college campuses nationwide, building relationships with students and university partners while driving revenue through personalized product consultations. Managed event operations, inventory, CRM tracking, and sales goals while traveling independently and representing the Jostens brand with professionalism.

• Theme Park
• 40 Hrs/Week

• Retirement Home
• 23 Hrs/Week

• Home Show
• 30 Hrs/Week

• Grade 7, 8, 9, 10, 11, 12
• 5-10 Hrs/Week