Ava Demps
Atlanta,GA
Summary
Operating a cash register and working in customer service requires you to be on time, respectful, trustworthy, etc. You should be able to work in busy environments and under stress in order to provide customers with the best service. These are some of the skills that will help me in my future career as an engineer and entrepreneur.
Overview
3
3
years of professional experience
Work History
Cashier
Publix
Sandy Springs, GA
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Front of House Team Member
Chick-fil-A
Sandy Springs, GA
04.2023 - 10.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
Team Member
Dunkin' Donuts
Sandy Springs, GA
01.2023 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
Cashier
Ross Dress For Less
Alpharetta, GA
10.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Team Member
The Carnival Eats & Treats
Sandy Springs, GA
05.2022 - 10.2022
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
Team Member
Jersey Mike's Subs
Sandy Springs, GA
02.2022 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Front of House Team Member
Chick-fil-A
Dunwoody, GA
03.2021 - 02.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
In Progress -
North Springs High School
Atlanta, GA05.2024
Skills
- Cash Register Operation
- ID Verification
- Payment Processing
- Cash Handling
- Returns Processing
- Product Recommendations
- Order Taking
- Refund Handling
- POS System Operations
- Refunds and Exchanges
- Retail Merchandising
- Customer Service
Accomplishments
- Honor Roll (9th, 10th, 11th)
- Business Course Completion
- Entrepreneurship Course Completion
- AP Classes (Human Geography, Precalculus)
- Work Based Learning
Timeline
Cashier
Publix
10.2023 - Current
Front of House Team Member
Chick-fil-A
04.2023 - 10.2023
Team Member
Dunkin' Donuts
01.2023 - 03.2023
Cashier
Ross Dress For Less
10.2022 - 12.2022
Team Member
The Carnival Eats & Treats
05.2022 - 10.2022
Team Member
Jersey Mike's Subs
02.2022 - 05.2022
Front of House Team Member
Chick-fil-A
03.2021 - 02.2022
In Progress -
North Springs High School