Ava Dobrinski

• Assisted pharmacists in preparing medication, maintaining high standards of safety and compliance.
• Processed prescriptions accurately and efficiently, ensuring timely service for patients.
• Collaborated with healthcare professionals to resolve medication-related inquiries effectively.
• Managed inventory levels, restocking shelves to optimize pharmacy operations and reduce waste.
• Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
• Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
• Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.

• Travel to stores who are store staffed or behind to help them fill and enter prescriptions in a timely manner.
• Maintained inventory levels, coordinating timely restocking of pharmaceuticals and supplies.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Enhanced pharmacy efficiency through effective communication with staff and adherence to operational protocols.
• Managed pharmacy inventory through store-to-store transfers and processing of manufacturing returns.
• Prepped and Participated in 5 pharmacy inventories
• Participated in 5 pharmacy inventories.
• Assisted pharmacists and technicians with any questions or concerns.

• Mastered new computer system for accurate entry and filling of patient medications.

•Opened and closed the pharmacy with following opening and closing tasks.

•Billed and entered insurance information.

• Responded to incoming patient phone calls, providing clear answers to medication-related inquiries.

•Ordered needed medication daily.

•Opened and closed the pharmacy with following opening and closing task’s.

•Filed written prescriptions daily.

•Filed all bagged medication in their designated areas for pick up.

•Addressed any questions or concerns from the patient at the time of pick up.

•Followed HIPAA guidelines.

•Straightened the shelves as needed.

•Put the medication order away daily.

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Counted and labeled prescriptions accurately to ensure proper fulfillment of medication orders.
• Enhanced pharmacy productivity through effective restocking, organization of shelves, and adherence to cleanliness standards.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Reduced prescription wait times by promptly addressing refill requests and resolving insurance authorizations.
• Counted and labeled prescriptions with correct item and quantity.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

• Managed customer issues, enhancing satisfaction by identifying and implementing tailored solutions.
• Collaborated with team members to streamline processes, resulting in improved service delivery.
• Assisted customers with inquiries, resolving issues promptly to contribute to higher customer retention.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Provided accurate answers and solutions to customer concerns, inquiries and complaints.
• Collaborated with team members to streamline processes and improve overall service efficiency.