Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ava Dormer

Marlton

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload. Motivated to enhance customer loyalty with exceptional service. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

1
1
year of professional experience

Work History

Host

Lascala's Beach House
Brigantine
05.2023 - 09.2023
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Provided customers with accurate wait times and monitored waiting list.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Took reservations from patrons by phone or online.
  • Contributed to team efforts by accomplishing related tasks as needed.

Cashier

Richman's Ice Cream
Brigantine
05.2022 - 09.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions about flavors or menu items in a knowledgeable manner.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.

Education

Some College (No Degree) - Marketing and Franchising

Palm Beach Atlantic University
West Palm Beach, FL

Skills

  • Customer service
  • Marketing strategies
  • Social media management
  • Professional appearance
  • Sales techniques
  • Team collaboration
  • Time management
  • Event planning
  • Effective communication

Accomplishments

  • Honors College at Palm Beach Atlantic University
  • Leadership Program at Palm Beach Atlantic University

Timeline

Host

Lascala's Beach House
05.2023 - 09.2023

Cashier

Richman's Ice Cream
05.2022 - 09.2022

Some College (No Degree) - Marketing and Franchising

Palm Beach Atlantic University

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