Ava Dunfee
Bridgeton,New Jersey
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
Vineland, New Jersey
05.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ensured that all food products were prepared according to company standards for quality and quantity.
- Monitored expiration dates on products to ensure freshness.
Restaurant Hostess
Verna's Flightline Restaurant
Millville, NJ
05.2023 - Current
- Provided menus and answered questions about menu items and specials.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and sat customers at tables or in waiting areas.
Education
High School Diploma -
Cumberland Regional High School
Bridgeton, NJ06-2025
Skills
- Verbal and written communication
- Attention to detail
- Positive attitude
- Active listening
- Time management
Affiliations
- WBL Internship at Member's 1st Federal Credit Union of New Jersey
Timeline
Customer Service Associate
Wawa
05.2024 - Current
Restaurant Hostess
Verna's Flightline Restaurant
05.2023 - Current
High School Diploma -
Cumberland Regional High School