Ava Eichhorn
Hy-Vee
Council Bluffs
3
years of professional experience
Motivated Finance student at the University of Nebraska–Lincoln with a strong academic background and several years of customer service experience. Experienced in handling financial transactions, managing responsibilities, and communicating with customers. Seeking a finance or banking internship to gain hands-on experience, develop professional skills, and apply classroom knowledge in a real-world setting.
Work History
Customer Service Representative
2 Years 8 Months- Balance cash registers containing up to $10,000, ensuring all money is accurately accounted for.
- Handle customer transactions and maintain accurate financial records.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answer incoming phone calls, assist customers with questions, and direct calls to the appropriate departments.
- Process Western Union money orders, money transfers, and bill payments.
- Demonstrate attention to detail when handling cash and completing financial transactions.
- Work 15–20 hours per week while balancing academic responsibilities.
Babysitter
3 Years 3 Months- Provide reliable childcare for four children under the age of eight at the same time, ensuring a safe and positive environment.
- Manage multiple responsibilities while staying organized and meeting each child's individual needs.
- Communicate with parents about schedules, expectations, and their children's needs.
- Handle unexpected situations and use problem-solving skills to make responsible decisions.
- Build strong relationships with families through trust, responsibility, and dependability.
Education
Bachelor of Science - Finance
Associate of Arts
- 3.583 GPA
- Honor Roll 2023-2025
- Graduated with honors
High School Diploma
- Blue Honor Roll freshman-senior year
- Kevin Reedy Scholarship Recipient
- First Responder Foundation Award of Excellence Recipient
- 4.088 Weighted GPA
- Ranked in Top 15% of class
Skills
Attention to detail
Time management
Adaptability
Conflict resolution
Flexible and adaptable
Dependable and responsible
Critical thinking
Timeline
Customer Service Representative
Hy-Vee
03.2024 - CurrentRead More
Babysitter
08.2023 - CurrentRead More
University of Nebraska, Lincoln
Bachelor of Science from Finance
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Iowa Western CC
Associate of Arts
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Lewis Central High School
High School Diploma
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