Ava Gostonyi
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Bakery Associate
Giant Food Stores
01.2024 - Current
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
Customer Service Associate
Claude's Creamery
03.2022 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
No Degree - Health Sciences
Lehigh Carbon Community College
Schnecksville, PAHigh School Diploma -
Palmerton Area High School
Palmerton, PA06.2023
Skills
- Customer Service
- Problem-solving abilities
- Problem Resolution
- Money handling abilities
- Staff Training
- Store maintenance
Timeline
Bakery Associate
Giant Food Stores
01.2024 - Current
Customer Service Associate
Claude's Creamery
03.2022 - 01.2024
No Degree - Health Sciences
Lehigh Carbon Community College
High School Diploma -
Palmerton Area High School