Ava Harvie
MANSFIELD,MA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Daybreak Restaurant
West Bridgewater, Massachusetts
02.2025 - 05.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu presentation and explained daily specials to guests.
- Took accurate food and drink orders using point-of-sale system.
- Delivered meals promptly while maintaining cleanliness of dining area.
- Collaborated with kitchen staff to ensure timely food preparation.
- Managed multiple tables efficiently during busy service hours.
- Handled customer inquiries and resolved issues with professionalism.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Crew Member
Jersey Mike's Subs
Plainville, Massachusetts
11.2023 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated food prep equipment safely and efficiently during busy periods.
- Processed cash and credit transactions accurately at the point of sale.
- Stocked ingredients and supplies to maintain inventory levels for operations.
- Adhered to health and safety regulations while handling food products.
Education
Ava Harvie
MANSFIELD, MASkills
- Customer service
- Point-of-sale operation
- Menu presentation
- Food safety compliance
- Time management
- Cash handling
- Order accuracy
- Problem solving
- Effective communication
- Adaptability to change
- Attention to detail
- Conflict resolution
- Dining area maintenance
- Exceptional customer service
- Tableside etiquette
- Food running
- Menu memorization
- POS operation
Timeline
Server
Daybreak Restaurant
02.2025 - 05.2026
Crew Member
Jersey Mike's Subs
11.2023 - 05.2025
Ava Harvie