Ava Holdaway
Colfax,NC
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Bad Daddy's Burger Bar
06.2022 - 01.2024
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Opened and closed seating sections according to volume of guests.
- Advised customers about special offerings and menu items to help drive sales.
- Answered phone calls to take orders, give information and document reservations.
Shift Leader
Clean Juice
06.2021 - 07.2022
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.
- Frequently inspected production area to verify proper equipment operation.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Enforced company policies and regulations with employees.
Cashier
Harris Teeter
09.2021 - 05.2022
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Dental Assisting Certificate -
Pitt Community College
Winterville, NC06.2025
No Degree - Biology
East Carolina University
Greenville, NC05.2025
High School Diploma -
Southwest Guilford High School
High Point, NC06.2022
Skills
- 3 years customer service experience
- Microsoft Office/ Excel
- Phone Etiquette
- Conflict and Complaint Resolution
Certification
American Heart Association CPR Certification
Additional Information
Phi Theta Kappa Honor Society
Timeline
Host
Bad Daddy's Burger Bar
06.2022 - 01.2024
Cashier
Harris Teeter
09.2021 - 05.2022
Shift Leader
Clean Juice
06.2021 - 07.2022
Dental Assisting Certificate -
Pitt Community College
No Degree - Biology
East Carolina University
High School Diploma -
Southwest Guilford High School