Hi, I’m
Ava Howell
Denton,TX
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
6
years of professional experience
Work History
Axis Diabetes & Endocrinology
Medical Assistant
06.2020 - 08.2023
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Valley Hope Association
Patient Care Advocate
03.2020 - 05.2020
Job overview
- Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
- Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.
- Spearheaded initiatives to improve the overall patient experience, resulting in increased satisfaction scores and positive feedback from patients and families.
Sante Center For Healing
Mental Health Technician
02.2017 - 03.2020
Job overview
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Education
University of North TexasDenton, TX
Bachelor of Science from Rehabilitation Studies
12.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Electronic Health Records
- Electronic Medical Records
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Axis Diabetes & Endocrinology
06.2020 - 08.2023
Patient Care Advocate
Valley Hope Association
03.2020 - 05.2020
Mental Health Technician
Sante Center For Healing
02.2017 - 03.2020
University of North Texas
Bachelor of Science from Rehabilitation Studies