Ava Hughes
Topeka
Summary
Detail-oriented service professional with experience leading front-end operations, supporting customers, and keeping tasks on schedule. Skilled in time management, adaptability, and clear communication, with a focus on improving customer experience and maintaining store standards. Proven ability to train team members and support managers during opening, closing, and daily follow-through.
Overview
7
7
years of professional experience
Work History
1St Assistant Front End Manager
Menards
Topeka, KS
07.2022 - Current
- Coordinated daily department operations
- Assisted customers with product selection, special orders, and resolution of service concerns.
- Trained team members on sales floor procedures, product knowledge, and safety expectations.
- Scheduled and prioritized assigned tasks to keep workloads aligned with store standards.
- Communicated pricing, promotions, and product availability to improve customer experience.
- Supported managers with opening, closing, and daily operational follow-through.
Barista/Cashier
7 Brew
Topeka, KS
03.2022 - 12.2022
- Delivered friendly drive-thru and counter service to support fast-paced customer flow.
- Prepared coffee and specialty drinks quickly while maintaining order accuracy and beverage quality.
- Processed cash and card transactions accurately using register systems.
- Maintained clean, stocked service areas and followed sanitation standards throughout shift.
- Communicated order details clearly with teammates to prevent delays and remake errors.
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Dietary Aide
Topeka Center
Topeka, KS
10.2021 - 03.2022
- Delivered meals promptly while verifying accuracy against dietary instructions.
- Prepared meal trays according to resident diet orders and texture modifications.
- Assisted with menu selection and accommodated resident food preferences.
- Sanitized kitchen surfaces, equipment, and dining areas to maintain compliance.
- Stocked supplies, organized food items, and replenished service areas efficiently.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Shift Lead
Papa Murphys
Topeka, KS
02.2020 - 10.2021
- Supervised daily store operations and delegated tasks to maintain smooth shift execution.
- Coordinated pizza preparation, order accuracy, and timely completion during peak periods.
- Trained new team members on prep procedures, service standards, and food safety practices.
- Monitored cash handling, register accuracy, and end-of-shift reconciliation procedures.
Education
High School Diploma -
Topeka West High School
Topeka, KSSkills
- Multitasking
- Proactive problem-solving
- Client relationship building
- Exceptional organization
- Detail oriented
- Critical thinking
- Time management abilities
- Adaptability
- Sales floor management
Timeline
1St Assistant Front End Manager
Menards
07.2022 - Current
Barista/Cashier
7 Brew
03.2022 - 12.2022
Dietary Aide
Topeka Center
10.2021 - 03.2022
Shift Lead
Papa Murphys
02.2020 - 10.2021
High School Diploma -
Topeka West High School