Sandra Kepling
North Baltimore,OH
Summary
Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making, and planning strengths.
Overview
33
33
years of professional experience
Work History
Front End Manager-1st Assistant
Menards
07.2020 - Current
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained strong customer relations and effective customer service standards.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
- Coached employees through day-to-day work and complex problems.
- Created, prepared, and delivered reports to various departments.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
General Utility Worker
Keystone Foods (Now National Beef)
03.1992 - 04.2000
- Facilitated smooth operations during staff absences by cross-training in multiple roles, providing consistent service despite unforeseen circumstances.
- Improved workplace efficiency by maintaining clean and organized workspaces, ensuring a safe and productive environment.
- Assisted in quality control measures by inspecting finished products for defects or inconsistencies, ensuring only top-tier items were delivered to customers.
Education
No Degree - Accounting
BGSU
Bowling Green, OHHigh School Diploma -
McComb High School
McComb, OH06.1990
Skills
- Customer Service
- Employee Supervision
- Staff Supervision
- Performance Improvements
- Schedule Management
Timeline
Front End Manager-1st Assistant
Menards
07.2020 - Current
General Utility Worker
Keystone Foods (Now National Beef)
03.1992 - 04.2000
No Degree - Accounting
BGSU
High School Diploma -
McComb High School