Ava Hyland
New York
Summary
Second-year student at Parsons School of Design, majoring in illustration. Dynamic and adaptable professional with a proven track record in multiple different fields, excelling in fast-paced environments. Demonstrated creativity and teamwork, effectively managing customer inquiries and streamlining operations. Known for excellence in cash handling and proficient in Adobe Creative Suite, significantly enhancing visual merchandising and customer engagement.
Overview
5
5
years of professional experience
Work History
Retail Associate
Jupiter Records
01.2022 - 02.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained clean sales floor and straightened and faced merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Barista
Starbucks Coffee
12.2021 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server
Auburn Winery & Vineyard
07.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Arts - Illustration
Parsons School of Design
New York, NY05-2027
High School Diploma -
Woodstown High School
Woodstown, NJ06-2023
Skills
Adaptability
Creativity
Teamwork
Communication
Cash Handling
Microsoft Office
Timeline
Retail Associate
Jupiter Records
01.2022 - 02.2024
Barista
Starbucks Coffee
12.2021 - 07.2023
Server
Auburn Winery & Vineyard
07.2019 - 04.2020
Bachelor of Arts - Illustration
Parsons School of Design
High School Diploma -
Woodstown High School