Locke Bernard
Lafayette
Summary
Dynamic Retail Associate with a proven track record at Marshals and HomeGoods, excelling in customer service and relationship building. Leveraged product knowledge to enhance sales and foster customer loyalty, while implementing effective merchandising strategies. Recognized for adaptability and problem-solving skills, contributing to a welcoming shopping environment and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Retail Associate
Marshals and HomeGoods
Lafayette
05.2025 - 12.2025
- Provided exceptional customer service by addressing inquiries and resolving issues to enhance overall shopping experience.
- Assisted in maintaining store presentation by organizing merchandise and ensuring displays were visually appealing.
- Processed transactions efficiently using point-of-sale systems, contributing to a smooth checkout experience for customers.
- Collaborated with team members to achieve sales targets and promote in-store promotions effectively.
- Developed a thorough knowledge of products to provide recommendations and up-sell to customers.
- Implemented loss prevention strategies to reduce shrinkage and protect store assets.
- Assisted in the execution of visual merchandising strategies to enhance product visibility and drive sales.
- Maintained cleanliness and organization of the sales floor to ensure a welcoming shopping environment.
- Responded promptly to customer feedback and complaints to improve service quality.
- Supported promotional events by setting up displays and engaging with customers.
- Developed rapport with regular customers to build loyalty and encourage repeat business.
Education
High School Diploma -
Southside Highschool
Lafayette01.2025
Skills
- Relationship building
- Communication
- Time management
- Customer service
- Store presentation
- Merchandising
- Adaptability
- Product knowledge
- Customer engagement
- Conflict resolution
- Problem solving
Timeline
Retail Associate
Marshals and HomeGoods
05.2025 - 12.2025
High School Diploma -
Southside Highschool