Ava Jendritz
East Grand Rapids,Michigan
Summary
Dedicated professional with a strong background in customer service and hospitality. Proven ability to thrive in fast-paced environments while delivering exceptional problem-solving and multitasking skills. Focused on creating a welcoming atmosphere and ensuring positive experiences for guests.
Overview
5
5
years of professional experience
Work History
Server
War Eagle Supper Club
Auburn, AL
01.2026 - Current
- Delivered exceptional customer service to enhance guest satisfaction in fast-paced dining environment.
- Took orders accurately and communicated with kitchen staff effectively.
- Recommended menu items and specials to enhance guest experience.
- Resolved customer complaints promptly, contributing to high satisfaction levels.
- Trained new servers on procedures and menu items to ensure consistent service quality.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Lifeguard
MVP Sportsplex
Grand Rapids, MI
02.2022 - 01.2026
- Entered the water immediately to pull struggling swimmers to safety
- Responded to emergency situations in a timely, efficient manner
- Monitored pool area and enforced rules to ensure swimmer safety
- Conducted regular equipment inspections and maintenance, collaborating with guests to prevent accidents
- Delivered friendly customer service to guests, effectively addressing concerns
- Recorded daily activity logs and incident reports for tracking purposes
Division One Athlete
Auburn University
Auburn, Alabama
08.2024 - 06.2025
- Competed as a Division I student-athlete in the SEC, balancing 20+ hours of training per week with full-time coursework
- Maintained a 4.0 GPA while managing rigorous athletic and academic commitments
- Exhibited resilience and leadership skills while competing in high-pressure, competitive settings
- Cultivated discipline, time management, and mental toughness through rigorous training and competition
- Competed for Auburn University at SEC diving events, showcasing athletic ability and representing university pride
Coach
Newton Ariels Academy
Grand Rapids, MI
10.2021 - 01.2024
- Enhanced divers' confidence through tailored feedback and support
- Guided clients in navigating challenges and recognizing opportunities for growth
- Adjusted coaching sessions based on client feedback to improve effectiveness
Education
COMPLETED COURSEWORK TOWARDS NURSING -
Auburn University
AuburnSkills
- Customer service
- Guest Services
- Communication Skills
- Strong multitasking
- Time management
- Multitasking
- Active listening
- Complex Problem-solving
- Problem-solving
Volunteer Experience
- Volunteering, Giving Hope, Auburn, Alabama, 12/01/24, Present, Wrapped and organized donated gifts for families in need, Worked collaboratively with other volunteers to ensure smooth distribution, Supported the mission of giving back to the community during the holiday season
- Volunteering, Best Buddies, Auburn, Alabama, 08/01/24, Present, Engaged with children with down syndrome through games and activities to promote inclusion and friendship, Created a positive and supportive environment, Encouraged social interactions and confidence, Developed strong communication, empathy, and leadership while making a meaningful impact on the community
Timeline
Server
War Eagle Supper Club
01.2026 - Current
Division One Athlete
Auburn University
08.2024 - 06.2025
Lifeguard
MVP Sportsplex
02.2022 - 01.2026
Coach
Newton Ariels Academy
10.2021 - 01.2024
COMPLETED COURSEWORK TOWARDS NURSING -
Auburn University