Ava Klein
Bismarck,North Dakota
Summary
Dynamic and compassionate professional with extensive experience in hospitality and childcare, notably with Ramada Hotel and as a private nanny for Hannah Hauff. Excelled in banquet preparation, dining area maintenance, and fostering nurturing environments for children, demonstrating multitasking and organization. Achieved consistent guest satisfaction and positive feedback by leveraging hospitality service expertise and emotional intelligence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
Ramada Hotel
03.2022 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adhered to all health and safety regulations while serving food and beverages.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Responded to guest inquiries and requests promptly and courteously.
- Carried out professional service, retaining polite and friendly approach at all times.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Handled food and beverage orders for up to 500 guests, delivering prompt and friendly service.
Private Nanny
Hannah Hauff
06.2024 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Led indoor and outdoor activities to entertain and occupy children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Prepared healthy, age-appropriate snacks and meals.
- Identified warning signs of emotional and developmental problems in children.
- Transported children to and from school, medical appointments, and extra-curricular activities.
Private Nanny
Hannah Hauff
06.2023 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Organized and cleaned the home after activities by picking up toys and straightening up the room.
- Prepared healthy, age-appropriate snacks and meals.
- Identified warning signs of emotional and developmental problems in children.
- Manages multiple children at a time, giving them quality care and needs.
Education
High School Diploma -
05-2025
- National Honor Society Member
- Key Club Member
- Future Business Leaders of America Member
- 3.85 GPA
- Completed AP courses in Biology, Anatomy, Physiology, Composition 1 & 2, College Algebra, and Speech.
Skills
- Multitasking and organization
- Guest Relations
- Healthcare ethics
- Social integration
- Light housekeeping
- Laundry
- Activities planning
- Routine adherence
- Conflict resolution
- Housekeeping
- CPR training
- Relationship building
- Social skill development
Certification
- CNA - Certified Nurse Assistant
Timeline
Private Nanny - Hannah Hauff
06.2024 - 08.2024
Private Nanny - Hannah Hauff
06.2023 - 08.2023
Banquet Server - Ramada Hotel
03.2022 - Current
Shiloh Christian School - High School Diploma,
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