AVA LADNIER
Tuscaloosa,AL
Summary
Marketing student with strong client-facing and relationship-building experience. Skilled in persuasive communication, brand representation, and customer engagement in fast-paced environments. Seeking internships in sales, public relations, or marketing focused on communication, relationship management, and brand support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Tuscaloosa, AL
06.2025 - Current
- Deliver high-volume service while building rapport, anticipating needs, and upselling menu items to increase check averages.
- Represent the brand professionally while managing multiple tables and priorities under pressure.
Cashier / Food Runner
Newk’s Eatery
Tuscaloosa, AL
08.2024 - 04.2025
- Processed high-volume orders accurately while maintaining strong customer interaction and service quality.
- Coordinated front-of-house communication during peak hours to support efficient operations.
Hostess
Jim ’n Nick’s Bar-B-Q
Prattville, AL
05.2023 - 07.2024
- Reduced wait times by 20% through efficient seating coordination and communication.
- Increased impulse beverage purchases by ~15% through proactive guest engagement.
- Managed 150+ daily drink orders and 50+ calls with 98% accuracy and 95% satisfaction.
Hostess
Outback Steakhouse
Prattville, AL
05.2022 - 04.2023
- Handled 50+ calls daily and seated up to 100 guests per shift while maintaining smooth front-of-house flow.
- Supported team operations by managing guest expectations and resolving service issues.
Store Associate
Shoe Station
Prattville, AL
04.2021 - 05.2022
- Supported POS transactions, inventory management, and customer assistance to enhance in-store experience.
Education
Bachelor of Science - Marketing
The University of Alabama, Culverhouse College of Business
05-2027
Skills
- Customer Relationship Building
- Persuasive Communication
- Upselling & Value Framing
- Client-Facing Brand Representation
- Conflict Resolution
- Team Coordination
- Microsoft Excel (Foundational)
- PowerPoint
- Canva
- Microsoft Teams
- Strong work ethic
Affiliations
- American Marketing Association | Aug 2024 – Present
- Participate in professional development meetings focused on marketing, branding, and career readiness.
- Professional Women in Communications and Business | Aug 2023 – May 2024
- Participated in workshops and networking events centered on communication and leadership skills.
Certification
- Google Analytics Certified, ID: 162089466 - Issued 09.30.2025
Timeline
Server
Texas Roadhouse
06.2025 - Current
Cashier / Food Runner
Newk’s Eatery
08.2024 - 04.2025
Hostess
Jim ’n Nick’s Bar-B-Q
05.2023 - 07.2024
Hostess
Outback Steakhouse
05.2022 - 04.2023
Store Associate
Shoe Station
04.2021 - 05.2022
Bachelor of Science - Marketing
The University of Alabama, Culverhouse College of Business