Ava Leisgang
Harrison
Summary
Dynamic professional with a proven track record at Cracker Barrel Old Country Store, excelling in customer service and effective multitasking. Leveraged attention to detail and computer skills to enhance guest satisfaction and streamline operations. Recognized for adaptability and collaboration. Skilled in animal care and livestock handling, ensuring optimal health and welfare. Committed to enhancing guest experiences through attentive service and effective communication.
Overview
3
3
years of professional experience
Work History
Medical Scheduler
Cincinnati Animal CARE
Colerain, OH
10.2025 - Current
- Scheduled appointments and managed daily calendar for veterinary services.
- Communicated effectively with pet owners regarding appointment details and follow-ups.
- Handled phone inquiries, providing accurate information on services and procedures.
- Maintained organized records of patient appointments and medical histories.
- Assisted in training new staff on scheduling systems and best practices.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
Waitress
Cracker Barrel Old Country Store
Harrison, OH
04.2025 - 09.2025
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in menu knowledge, effectively communicating daily specials and promotions to guests.
- Collaborated with kitchen staff to ensure timely food preparation and order delivery.
- Processed transactions accurately, handling cash and electronic payments efficiently.
- Adapted quickly to varying shifts and high-pressure situations during peak hours.
Farm Hand
Shawsay Farm
West Harrison, IN
11.2024 - 03.2025
- Assisted with livestock care, including feeding, grooming, and health checks.
- Followed safety protocols to promote a secure working environment.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Examined animals for signs of sickness and overall herd health.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Hostess
El Mariachi Mexican Restaurant & Cantina
Harrison, OH
05.2023 - 03.2024
- Greeted and seated guests efficiently to enhance customer experience.
- Managed reservation system to optimize seating arrangements.
- Collaborated with waitstaff to ensure timely service delivery.
- Assisted in training new hosts on operational procedures.
- Handled guest inquiries and complaints with professionalism and courtesy.
Education
High School Diploma - undefined
Greater Ohio Virtual
Mason, OHSkills
- Attention to detail
- Computer skills
- Effective multitasking
- Animal care
- Livestock handling
- Service prioritization
- Customer service
- Greeting guests
- Appointment coordination
Timeline
Medical Scheduler
Cincinnati Animal CARE
10.2025 - Current
Waitress
Cracker Barrel Old Country Store
04.2025 - 09.2025
Farm Hand
Shawsay Farm
11.2024 - 03.2025
Hostess
El Mariachi Mexican Restaurant & Cantina
05.2023 - 03.2024
High School Diploma - undefined
Greater Ohio Virtual