Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Ava Marino

Tryon,NC

Summary

Energetic and reliable employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Front of House Team Member

Flat Rock Village Bakery
Flat Rock, NC
02.2024 - Current
  • Provided excellent customer service while resolving issues or concerns.
  • Demonstrated multitasking skills by efficiently managing a variety of tasks including taking orders, getting pastries, making coffee, and delivering food orders to tables.
  • Maintained composure and optimism in high-pressure situations.
  • Memorized the names of all frequent customers
  • Operated an espresso machine.
  • Organized backroom stock and maintained inventory levels as needed.
  • Assisted customers by providing product information and recommendations when necessary.
  • Balanced drawer funds at the end of shift according to company protocol.
  • Fostered positive relationships with customers and coworkers through friendly interactions.

Barista

Mugshots Coffee Co.
Bloomington , MN
09.2023 - 01.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Established and nurtured customer relationships, resulting in repeat business.
  • Focused on coworker service and team dynamic creation.
  • Thrived in fast-paced work environments while maintaining a cheerful demeanor.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Performed various tasks in the Back of House, including dishwashing and sandwich preparation.

Marketing Intern

Swahlee Co.
Assam , India
09.2022 - 06.2023
  • Adapted to a foreign environment with limited English speakers while concurrently attending language classes, pursuing online college courses, and working in an office for 4 hours daily.
  • Developed content and promotional materials for various campaigns.
  • Developed strategic plans for launching new products or services into the market.
  • Developed proficiency in utilizing Adobe software including Lightroom and Photoshop.
  • Developed and implemented an updated affiliate program, establishing partnerships with social media influencers and other companies to enhance brand visibility.
  • Generated weekly reports on progress of marketing initiatives.
  • Proficient in planning, coordinating, and executing several photoshoots featuring models and products.
  • Created and executed social media strategies to increase customer engagement.
  • Researched competitors' marketing strategies and tactics.
  • Analyzed market trends to identify potential opportunities.

Camp Counselor

Pine Cove Camps
South East , USA
05.2021 - 08.2021
  • Regularly set up exciting camp experiences in different locations on a weekly basis.
  • Received prestigious camp award for exceptional counselor performance.
  • Engaged campers in an enjoyable and educational experience.
  • Effectively handled conflicts among camper groups.
  • Fostered deep connections with coworkers.
  • Developed strong leadership skills and effectively motivated campers.
  • Developed a consistent habit of waking up at 5 am daily to enhance discipline.

Education

Bachelor of Arts - Transformational Entrepreneurship

Bethany Global University
Minneapolis, MN
05-2024

Skills

  • Team Collaboration
  • Guest Relations Management
  • Adaptability and Flexibility
  • Social Perceptiveness

Affiliations

  • Outdoor Activities: Hiking, camping, and exploring
  • Sports: Soccer, pickleball, running, yoga, tennis, and spikeball
  • Arts: Enjoy creating art through collaging, pottery, and painting
  • Coffee Enthusiast: Passionate about exploring different types of coffee

References

References available upon request.

Timeline

Front of House Team Member

Flat Rock Village Bakery
02.2024 - Current

Barista

Mugshots Coffee Co.
09.2023 - 01.2024

Marketing Intern

Swahlee Co.
09.2022 - 06.2023

Camp Counselor

Pine Cove Camps
05.2021 - 08.2021

Bachelor of Arts - Transformational Entrepreneurship

Bethany Global University

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Ava Marino