Ava Martin
Louisville,KY
Summary
With a proven track record at Harmony at Tucker Station, I excel in delivering exceptional customer service and mastering POS systems, showcasing my hospitality service expertise and strong work ethic. My ability to foster guest engagement and collaborate effectively with teams enhances customer satisfaction and service quality.
Overview
1
1
year of professional experience
Work History
Server
Harmony at Tucker Station
02.2024 - Current
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Traditions at Beaumont
09.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associates - Arts
Jefferson Community And Technical College
Louisville, KYSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Hospitality service expertise
- Team collaboration
Timeline
Server
Harmony at Tucker Station
02.2024 - Current
Server
Traditions at Beaumont
09.2023 - 01.2024
Associates - Arts
Jefferson Community And Technical College
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