Ava Mickelson
Lawrenceville,GA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
The Inspiration Company
04.2023 - Current
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Sales Associate
Dillard's
08.2022 - 12.2022
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved or exceeded company-defined sales quotas.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Lead Teacher
Sunshine House Early Learning Academy
10.2021 - 03.2022
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Educated students in foundational concepts such as shapes, numbers and letters.
Sales Associate
Pandora Jewelry
05.2018 - 06.2021
- Increased sales by offering advice on purchases, promoting additional products and personalized service
- Helped customers complete purchases, locate items and join reward programs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories and merchandise care.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Continuously met and exceeded daily, weekly, and monthly sales goals; maintaining regular record of being top 3 sales associates
Education
Certificate - Phlebotomy Technician
Gwinnett Technical College
Lawrenceville, GA07.2024
High School Diploma -
South Paulding High School
Douglasville, GA05.2019
Skills
- Sales expertise
- Store opening and closing
- Interpersonal Communication
- Professional telephone demeanor
- Retail Operations
- Problem-Solving
Certification
- CPR Certified
Timeline
Store Manager
The Inspiration Company
04.2023 - Current
Sales Associate
Dillard's
08.2022 - 12.2022
Lead Teacher
Sunshine House Early Learning Academy
10.2021 - 03.2022
Sales Associate
Pandora Jewelry
05.2018 - 06.2021
Certificate - Phlebotomy Technician
Gwinnett Technical College
High School Diploma -
South Paulding High School
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