Ava Monteleone
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience in multiple positions within the front of house.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess/Server
Ware Presbyterian Village
Oxford, PA
08.2023 - Current
- Took reservations over phone and in person.
- Remember residents' names and address them in a respectful and friendly manner.
- Provided help to residents who struggle with memory in a friendly and patient manner.
- Took orders, served food, and monitored tables in the dining room.
- Checked and bagged take-out orders.
- Assisted in training new servers.
Hostess/Server
Twelves Grill & Cafe
West Grove, PA
03.2022 - 08.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately and efficiently used all reservation (Open-Table, Tock) and point-of-sale systems.
- Performed opening and closing duties, such as setting up the dining area, restocking supplies, polishing glass and silverware, cutting lemons, etc.
- Trained in different positions, allowing me to jump in wherever needed.
Education
Some College (No Degree) - Health Sciences Major
Saint Joseph's University
Philadelphia, PASkills
- Point of Sale (POS) system operations
- Exceptional customer service
- Liquor, wine, and food service
- Menu knowledge
- Check payment processing
- Strong Work Ethic
- Team Collaboration
Affiliations
- Volunteer at Lucky Dawg Animal Rescue(Avondale, PA)
I walk shelter dogs and make sure they are fed and have plenty of water as well as maintaining cleanliness of the kennels. Additionally, I specifically care for litters of puppies, ensuring their area is clean and they are well nourished and growing adequately.
Certification
- OSHA 10 Certification
References
References available upon request.
Timeline
Hostess/Server
Ware Presbyterian Village
08.2023 - Current
Hostess/Server
Twelves Grill & Cafe
03.2022 - 08.2024
Some College (No Degree) - Health Sciences Major
Saint Joseph's University
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