Versatile professional with extensive experience in customer service, hospitality, and administrative roles. Seeking to leverage my skills in an organization that values relationship-building and offers opportunities for professional growth.
Overview
5
5
years of professional experience
Work History
Hostess/Server
The Rickhouse Restaurant
Greenville, North Carolina
04.2021 - Current
Trained new employees on how to facilitate daily duties of the restaurant to ensure customer satisfaction and consistent great health and safety scores, earning two promotions for excellent performance
Provided a professional fine dining experience for more than 30 customers each 4+ hour shift
Balanced all money in register at the end of each night and reconcile sales total for the day
Managed the waiting list, ensuring that up to 250 guests were seated in a timely manner
Front Desk Receptionist & Customer Service Clerk
Greenville County Aquatics & Fitness Center
Greenville, North Carolina
09.2019 - 03.2020
Addressed all questions or concerns guests may have over the phone
Greeted customers warmly and made them feel welcome
Managed and recorded payment of membership fees
Certified Lifeguard
Wildwood Area Recreation Pool
Lynchburg, Virginia
05.2019 - 08.2019
Enforced all safety regulations and posted rules for patrons
Maintained constant surveillance of patrons in the swimming area at all times
Performed regular cleaning and maintenance of pool equipment