Ava Muñoz
Clovis ,NM
Summary
Highly focused and responsible team member guaranteed to contribute strongly to any role given. Able to adapt to new environments fairly quickly and maintain multiple tasks. Looking for a position that will provide a challenging environment and allow professional and personal growth.
Overview
3
3
years of professional experience
Work History
Customer Associate
The UPS Store
01.2024 - Current
- Help customers coming in and out of the store with shipping and receiving packages.
- Organize and move packages/mail in the correct location in store.
- Answer phone calls and emails to direct and help customers with any inquiries.
- Processed purchases and handled payment transactions using POS system.
- Advocated for customers and reported on observed areas for product or service improvement.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Cashier
Walmart Supercenter
01.2023 - 08.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help in resolving complex problems.
Team Member
Dion’s
01.2022 - 08.2022
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Eastern New Mexico University
Portales, NMClovis Community College
Clovis, NMHigh School Diploma -
Clovis High School
Clovis05.2022
Skills
- Money Management
- Store merchandise handling
- Flexible Schedule
- Reliable and Dependable
- Multi-tasker
Timeline
Customer Associate
The UPS Store
01.2024 - Current
Cashier
Walmart Supercenter
01.2023 - 08.2023
Team Member
Dion’s
01.2022 - 08.2022
Eastern New Mexico University
Clovis Community College
High School Diploma -
Clovis High School