Ladawn Cianfarani
Mancelona,MI
Summary
Dynamic Customer Service Desk Associate at Walmart with a proven track record of enhancing customer satisfaction through effective complaint handling and decision-making. Skilled in money management and data entry, I excelled in executing transactions accurately, fostering loyalty, and maintaining an organized workspace to boost productivity.
Overview
7
7
years of professional experience
Work History
Customer Service Desk Associate
Walmart
07.2018 - Current
Achieved high levels of customer satisfaction by providing knowledgeable responses to inquiries.
Handled money transfers for clients via MoneyGram and Western Union, following established protocols.
Administered bill pay services, ensuring timely processing of payments.
Performed check cashing tasks with meticulous attention to detail to prevent errors.
Oversaw money order transactions, focusing on client requirements.
Executed return processes effectively, fostering customer loyalty and happiness.
Kept workspace organized and tidy to enhance productivity.
Education
Basics
Dearborn High
Dearborn, MI06.1991
Skills
- Active learning
- Call center experience
- Customer focus
- Complaint handling
- Decision-making
- Data entry
- Money management
Timeline
Customer Service Desk Associate
Walmart
07.2018 - Current
Basics
Dearborn High
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