Summary
Overview
Work History
Education
Skills
Timeline
Server

Ava Murphy

Silver Spring,MD

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrates strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

3
3
years of professional experience

Work History

Server

Buffalo Wild Wings
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Casual Dining Cashier

Torchy's Tacos
06.2024 - 02.2025
  • Provided exceptional service by greeting customers with a friendly demeanor and answering questions knowledgeably.
  • Operated cash register to process sales transactions, handle cash and make change.
  • Ensured accurate order fulfillment by double-checking completed orders before handing them off to customers.
  • Contributed to inventory management by monitoring stock levels and reporting shortages or overages as needed.

Server

Smokey Bones
10.2023 - 05.2024
  • Provided upscale and personalized service to customers to create a fun, memorable dining experience
  • Maintained a constant knowledge of all menu items including food dishes, liquors, beers, wines, etc
  • And made recommendations based on customer preferences
  • Garnished and served 40+ alcoholic beverages a night in a quick and clean manner during peak hours

Server/Shift Leader

Damso
01.2023 - 10.2023
  • Quickly developed relationships with customers, and maintained positivity while serving up to 8 tables at once during prime hours
  • Memorized up-to-date knowledge of the menu and specials of the week to recommend items to diners based upon preferences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Barista/Cashier

Teamania
10.2021 - 12.2022
  • Prepared and served coffee, espresso drinks and blended teas of utmost quality in a timely manner
  • Maintained a clean and organized workspace, enabling coworkers and customers to locate resources and products with ease
  • Memorized both official and off-menu coffee and tea preparations
  • Described menu items to customers and suggested products based around stated preferences

Education

High School Diploma -

Winston Churchill High School
06-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Safe food handling
  • High volume dining
  • Point of sale operation
  • Liquor, wine, and food service
  • POS operation
  • Team leadership

Timeline

Server

Buffalo Wild Wings
07.2024 - Current

Casual Dining Cashier

Torchy's Tacos
06.2024 - 02.2025

Server

Smokey Bones
10.2023 - 05.2024

Server/Shift Leader

Damso
01.2023 - 10.2023

Barista/Cashier

Teamania
10.2021 - 12.2022

High School Diploma -

Winston Churchill High School
Ava Murphy