Ava Norton
Tucker,georgia
Summary
Dynamic and engaging bartender with a proven track record at Heritage Golf Course, excelling in customer service and responsible alcohol service. Highly reliable and skilled in first aid, I ensure guest safety while delivering exceptional experiences. A team player with strong multitasking abilities, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Heritage Golf Course
Tucker, GA
02.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Barback
Netherworld Haunted House
Stone Mountain, GA
07.2024 - 11.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Lifeguard
Sears Pool Management
Decatur, GA
12.2021 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
Education
High School -
Druid Hills High School
Atlanta, GA05.2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Alcohol awareness
Certification
Georgia Bartender license
Languages
Spanish
Professional Working
Italian
Professional Working
Timeline
Bartender
Heritage Golf Course
02.2025 - Current
Barback
Netherworld Haunted House
07.2024 - 11.2024
Lifeguard
Sears Pool Management
12.2021 - 09.2023
High School -
Druid Hills High School