Ava Park
Portsmouth
Summary
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the restaurant. Committed to developing a strong working relationship with all members of the restaurant staff to promote optimal service delivery in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Server
The Grain - Hilton
Norfolk
03.2026 - Current
- Served customers promptly to ensure satisfaction and foster repeat business
- Provided excellent and fast service
- Assisted customers in resolving issues to maintain high satisfaction levels
- Managed alcohol sales and provided food recommendations to enhance customer experience
- Coordinated side work responsibilities and delegated tasks among team members to maintain workflow.
Hostess
Fish & Slips Marina Raw Bar and Grill
Portsmouth
10.2022 - 06.2025
- Helped customers identify and fulfill their specific needs
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Demonstrated flexibility by assisting in other departments.
- Assisted customers with their needs
- Supported servers and bussers during peak shifts by efficiently running food and clearing tables.
- Utilized problem-solving skills to handle any issues that arose during shifts.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Demonstrated flexibility by helping out in other departments as needed.
- Resolved guest complaints and escalated serious issues to restaurant manager for prompt action.
Campaign Intern
Kitty Bryant for City Council
Portsmouth
05.2024 - 11.2024
- Participated in door knocking and conversing with voters
- Volunteered at the voting polls
- Public speaking
- Worked with teens and new voters
- Participated in canvassing
- Wrote persuasive speeches about voting and presented them
- Collaborated with cross-functional teams to ensure successful execution of projects in a timely manner.
- Developed and implemented procedures for identifying advertising needs.
Line Worker and Server
Commodore Theater
Portsmouth
04.2022 - 10.2022
- Worked as a server and food runner
- Worked as a prep cook preparing food and restocking ingredients
- Helped assist customers and their needs
- Well-versed in keeping track of stock levels throughout the day to ensure adequate supply is available at all times.
- Capable of handling multiple orders simultaneously while ensuring accuracy of each order placed.
- Demonstrated ability to work in a fast-paced environment and maintain high standards of customer service.
- Accustomed to working long hours on feet while maintaining focus on tasks at hand.
- Managed customer inquiries, complaints, and requests.
- Observed and enforced food safety regulations.
Education
Bachelor of Arts (B.A.) - Criminal Justice
Old Dominion University
Norfolk, VA, USSkills
- Customer service
- Phone etiquette
- Effective multitasking
- Guest engagement
- Exceptional communication
- Guest complaint resolution
- Efficient collaboration
Languages
- American Sign Language
- Conversational
- Homeschool Plus
Volunteer Experience
- American Sign Language
- Conversational
- Homeschool Plus
Timeline
Server
The Grain - Hilton
03.2026 - Current
Campaign Intern
Kitty Bryant for City Council
05.2024 - 11.2024
Hostess
Fish & Slips Marina Raw Bar and Grill
10.2022 - 06.2025
Line Worker and Server
Commodore Theater
04.2022 - 10.2022
Bachelor of Arts (B.A.) - Criminal Justice
Old Dominion University