Ava Pascarelli
MARLBOROUGH,MA
Summary
Dynamic server known for delivering exceptional customer service and fostering warm guest interactions. Experienced in managing multiple tasks during peak hours and ensuring a welcoming atmosphere for all patrons.
Overview
2
2
years of professional experience
Work History
Server
Picco Restaurant
Marlborough, MA
08.2026 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Server and Front Desk
Longfellows Wayside Inn
Sudbury, MA
11.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, optimizing guest satisfaction and table turnover.
- Processed payments accurately using point-of-sale system, ensuring smooth transactions.
- Adapted quickly to changing customer demands and restaurant flow during peak hours.
Softball Coach
AMSA
Marlborough, MA
03.2026 - 06.2026
- Mentored players on technique, sportsmanship, and teamwork principles.
- Fostered a positive team culture that encouraged collaboration and respect.
- Boosted player motivation through positive reinforcement, constructive feedback, and individualized attention.
- Consistently maintained high standards of sportsmanship, discipline, and respect among players through consistent enforcement of team policies.
Front Desk and Court Monitor
Altitude Trampoline Park
Marlborough, MA
04.2024 - 10.2024
- Monitored court activities to ensure compliance with safety regulations and facility policies
- Facilitated customer engagement by providing support and guidance during court usage.
- Responded promptly to incidents, ensuring proper documentation and adherence to emergency procedures.
Education
No Degree - Mathematics Education
Quinsigamond Community College
Worcester, MAHigh School Diploma -
Marlborough High School
Marlborough, MA06.2024
Skills
- Strong work ethic
- Team collaboration
- Multitasking and organization
- Calm demeanor
- Warm and friendly
- Positive guest interactions
- Adaptable and flexible
- Excellent communication
Timeline
Server
Picco Restaurant
08.2026 - Current
Softball Coach
AMSA
03.2026 - 06.2026
Server and Front Desk
Longfellows Wayside Inn
11.2024 - Current
Front Desk and Court Monitor
Altitude Trampoline Park
04.2024 - 10.2024
No Degree - Mathematics Education
Quinsigamond Community College
High School Diploma -
Marlborough High School