Summary
Overview
Work History
Education
Skills
Timeline
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Ava Quartrone

Rockwall,TX

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

1
1
year of professional experience

Work History

Hostess

Zanata
09.2019 - 03.2021
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

No Degree - Marketing

University of Arkansas, Fayetteville
Fayetteville, AR
05.2025

Skills

  • Natural organizer with attention to detail
  • Able to manage multiple duties and stay on task
  • Easy and fast learner
  • Excellent communication skills with customers
  • ManagedVisio(Used with Business Processing Modeling and Enterprise Resource planning)
  • Completed Cengage's Excel Bootcamp (Completed 6 comprehensive Excel problems focused on most needed skills in the business including Pivot Tables, Charts, and Formulas)
  • SQL Database Language (Queried database using SELECT, FROM, WHERE, GROUP BY, ORDER BY)
  • Tableau (created visualizations including outcomes such as dashboard and PowerPoint presentation)
  • Sales force Max Labs Project (Learned CRM techniques such as mass email, following up with contacts, building app, and creating database)

Timeline

Hostess

Zanata
09.2019 - 03.2021

No Degree - Marketing

University of Arkansas, Fayetteville
Ava Quartrone