ASHLEY WATTS
Yulee,United States
Summary
I am a self-driven and ambitious person, who has developed a mature and responsible approach to any task that I am assigned, or situation I am presented with. I thrive when working with others to achieve a certain goal in a timely manner.
Overview
2
2
years of professional experience
Work History
Hostess
The Boat House
Fernandina Beach, FL
07.2024 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Ensured compliance with health and safety regulations at all times.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded customer information into reservation system.
- Provided excellent customer service by addressing customer needs promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Team Member
Whatabuger
Yulee, FL
01.2023 - 04.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
Education
High School Diploma -
Yulee High School
Yulee, FL05-2024
Skills
- Guest complaint resolution
- Dining room management
- Dining area maintenance
- Buffet setup and takedown
- Hospitality service expertise
- Positive and professional
- Exceptional communication
- Customer service expertise
- Detail-oriented
- Effective multitasking
- Strong interpersonal skills
- Excellent computer skills
- Natural leadership skills
- Fast learner
- Fast-paced environment
Timeline
Hostess
The Boat House
07.2024 - Current
Team Member
Whatabuger
01.2023 - 04.2023
High School Diploma -
Yulee High School
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