I am a self-driven and ambitious person, who has developed a mature and responsible approach to any task that I am assigned, or situation I am presented with. I thrive when working with others to achieve a certain goal in a timely manner.
Overview
2
2
years of professional experience
Work History
Hostess
The Boat House
Fernandina Beach, FL
07.2024 - Current
Greeted guests warmly upon arrival, seating them promptly.
Verified reservations and wait times with customers.
Maintained a clean and organized dining area.
Assisted in preparing the restaurant for opening and closing shifts.
Provided menus to customers and answered questions regarding menu items.
Ensured compliance with health and safety regulations at all times.
Demonstrated strong interpersonal skills when interacting with customers.
Accurately recorded customer information into reservation system.
Provided excellent customer service by addressing customer needs promptly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Team Member
Whatabuger
Yulee, FL
01.2023 - 04.2023
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Collaborated with team members to maximize productivity and efficiency.
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.