Ava Reich
Bryn Mawr,PA
Summary
Fashion Merchandising & Management graduate with hands-on experience in inventory planning, merchandising, retail operations, vendor communication, and cross-functional project coordination. Experienced in supporting inventory and order decisions, maintaining organized product and account information, and improving store and operational workflows. Strong foundation in fashion buying, merchandising planning, product development, consumer behavior, and Microsoft Excel, with a customer-focused understanding of how assortment, presentation, and inventory availability influence retail performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Business Development & Operations Associate
Valens Lingerie
Bryn Mawr, USA
06.2025 - Current
- Coordinate inventory planning, order fulfillment, invoicing, and vendor communication to support product availability and efficient business operations.
- Maintain organized customer records, order documentation, and account information to support accurate execution and ongoing retail partner relationships.
- Collaborate across sales, operations, merchandising, and marketing functions to improve customer experience and operational efficiency.
- Conduct business development outreach to prospective retail partners while maintaining relationships with existing boutique accounts.
- Lead social media and marketing initiatives that support brand awareness and customer engagement.
Retail Sales Manager
Bra Spectrum
Bryn Mawr, USA
06.2025 - Current
- Manage merchandising and inventory activities to optimize store presentation, product organization, and availability.
- Use direct customer feedback and product knowledge to guide personalized recommendations across European brands and product features.
- Build lasting customer relationships through consultative selling and service, providing firsthand insight into customer preferences and purchasing behavior.
Social Entrepreneurship Intern
Cleanlogic
King of Prussia, USA
01.2025 - 01.2025
- Led special operations project coordinating temporary staff and optimizing production workflows.
- Worked alongside manufacturing teams to improve production efficiency and inventory management.
- Rotated across manufacturing, operations, HR, logistics, and sales, gaining cross-functional exposure to how operational decisions affect customer satisfaction and business performance.
Retail Sales Associate
Christina's Boutique
Margate, USA
06.2022 - 08.2022
- Assisted with merchandising, inventory management, and visual presentation to enhance product visibility and the customer experience.
- Delivered personalized styling recommendations and supported daily store operations and customer service.
Education
Bachelor of Science - Fashion Merchandising & Management
University of Delaware
Newark, DE12-2024
Skills
- Business development
- Client relationship management
- Account management
- Customer success strategies
- Sales operations
- Inventory planning and merchandising
- Retail operations
- Brand Strategy and social media management
- CRM software expertise
- Microsoft Excel and Access proficiency
- Project coordination
- Graphic Design design skills
Certification
- Inside LVMH Certificate
- Social Innovation & Entrepreneurship Certificate
Timeline
Business Development & Operations Associate
Valens Lingerie
06.2025 - Current
Retail Sales Manager
Bra Spectrum
06.2025 - Current
Social Entrepreneurship Intern
Cleanlogic
01.2025 - 01.2025
Retail Sales Associate
Christina's Boutique
06.2022 - 08.2022
Bachelor of Science - Fashion Merchandising & Management
University of Delaware