Ava Sanchez
Keller,TX
Summary
Energetic and goal-oriented professional with strong organizational skills and a passion for delivering excellent customer service. Known for building positive relationships, staying focused in fast-paced environments, and consistently meeting performance goals. Dedicated, reliable, and driven to contribute to team success while providing exceptional client experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
At Peace by Defying Time (Med Spa)
Colleyville, TX
01.2026 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Increased client retention and sales by educating new clients on membership options and customized service packages.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Facilitated smooth communication between departments by accurately relaying messages and information.
Sales Supervisor
Massage Envy
Southlake, Texas
10.2023 - 10.2025
- Communicated with staff to address concerns and facilitate smooth operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Scheduled appointments, and ensured clients left satisfied.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Collaborated with other departments to coordinate workflow processes between teams.
- Achieved membership sales targets through strategic engagement with potential clients.
- Managed inventory supply and organized storage areas for optimal accessibility.
Front Desk Receptionist
Gruben's Resort & Marina
Tower, Minnesota
06.2021 - 07.2023
- Greeted and assisted visitors with friendly and professional service.
- Managed phone calls and directed inquiries to appropriate staff members.
- Maintained cleanliness and organization of the front desk area daily.
- Provided information about marina services and local attractions to guests and clients.
- Greeted customers warmly and made them feel welcome.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
High School Diploma - Healthcare
Tarrant County College
Fort Worth, TX05-2027
High School Diploma -
Keller High School
Keller, TX05-2024
Skills
- Appointment scheduling
- Conflict resolution
- Employee productivity monitoring
- Team collaboration
- Problem solving
- Time management
- Organizational skills
- Meevo experience
- Teamwork and collaboration
- Reliability
- Goal oriented
- Team building
- Customer service
- Sales target achievement
- Staff training
- Attention to detail
Certification
- Drivers Licence
Relevant Coursework
- Medical Terminology (Completed in High School)
- Health Science Theory (Completed in High School)
References
References available upon request.
Timeline
Patient Care Coordinator
At Peace by Defying Time (Med Spa)
01.2026 - Current
Sales Supervisor
Massage Envy
10.2023 - 10.2025
Front Desk Receptionist
Gruben's Resort & Marina
06.2021 - 07.2023
High School Diploma -
Keller High School
High School Diploma - Healthcare
Tarrant County College