Overview
Work History
Education
Skills
Websites
Relevant Course Work
Foreign Languages
Study Abroad Experiences
Timeline
Generic

Ava Saponari

Nashville,Tennesee

Overview

4
4
years of professional experience

Work History

Expeditor / Server’s Assistant

O-ku
Nashville, TN
06.2023 - Current
  • Overseeing the kitchen to ensure a smooth and timely flow of tickets and food items.
  • Assisting in bringing dishes from the kitchen to the tables, ensuring they are delivered promptly and presented correctly..
  • Food garnishing to enhance the visual appeal and presentation before arriving to guests.
  • Presenting menu knowledgeability in a confident manner to answer guests' questions, provide personal recommendations, and enhance the overall dining experience by demonstrating expertise in the cuisine.
  • Providing server support to ensure servers can deliver exceptional service smoothly and efficiently.
  • Preparing tables before guests arrive, properly replacing cutlery and glassware in a tidy space.

Intern

Vasquiat / Front Row Ventures
Barcelona, Spain
05.2024 - 07.2024
  • Internship with a Barcelona brand and design consulting agency that introduced graphic design, marketing, content creation, and the wide landscape of working in the European fashion industry.
  • Designing advertisements and campaigns for partnered brands that appeals to the target market
  • Editing imagery for brand launches and uploads using Adobe Photoshop
  • Styling/organizing shoots for new collections to produce content
  • Managing brand social media accounts to increase user engagement
  • Taking inventory of new in-store merchandise for Vasquiat
  • Revamping brand identity: creating mood boards, web/social media re-design, rebuilding brand image and aesthetic, integrating new and popular trends, improving brand advertisement

Server

Not Watson’s
Knoxville, TN
04.2023 - 06.2023
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Delivered food orders promptly and courteously.

Server’s Assistant

P.F. Chang’s
Nashville, TN
07.2022 - 09.2022
  • Conducted regular walkthroughs of the dining room to identify any issues or needs from guests or staff.
  • Organized take-out orders for customers at end of meal service.
  • Provided support for other team members during peak hours or when needed.
  • Answered phones, took reservations, managed wait list and provided estimated wait times to guests calling in advance.
  • Kept dining area clean and organized, including removing trash and wiping down surfaces between seatings.

Server

Martin’s Bar-B-Que Joint
Nashville, TN
03.2022 - 06.2022
  • Prepared drinks according to standard recipes.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Managed private dining events
  • Ensured that each guest was served courteously, quickly, and efficiently.

Nanny

Nannylane.come
Nashville, TN
01.2022 - 04.2022
  • Provided a safe environment for the children through supervision and guidance of their activities.
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
  • Organized educational games and materials to encourage learning in a fun way.
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Transported children to school, extracurricular activities, and appointments when needed.

Tanning Consultant

Sun Tan City
Nashville, TN
01.2021 - 04.2022
  • Monitored inventory levels and placed orders when necessary.
  • Educated customers on proper use of equipment and safety procedures for tanning beds.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Assisted customers with selecting the most suitable tanning package for their needs.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Kept detailed records of customer visits, purchases, and payments received.
  • Developed marketing strategies to increase brand awareness within the local community.
  • Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Processed payments from customers using cash registers or POS systems.

Sales Associate

Brandy Melville
Nashville, TN
07.2021 - 10.2021
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Conducted inventories on a regular basis to track stock levels.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

Bachelor of Science in Retail -

University of Tennessee
Knoxville, TN
12-2024

Skills

  • Excel
  • Fashion Illustration
  • Customer service
  • Google Analytics
  • Bloomberg Market Concepts (BMC)
  • Figma
  • Graphic Design
  • Adobe Photoshop
  • Sales

Relevant Course Work

  • Digital Retailing
  • Luxury Business Insights
  • Line Creation to Market Placement
  • Fashion Marketing: Key Success Factors
  • Consumers in the Global Market Place

Foreign Languages

French – Conversational

Italian - Conversational

Study Abroad Experiences

  • Milan, Italy | 08/2023-12/2023

- Fashion Design at Universita Cattolica del Sacro Cuore 

   - Luxury Business Insights

   - Fashion and Gender: An Ever-Changing Relationship

   - Fashion Brands: Line Creation to Market Placement

   - The Fashion Market: Structures, Players, and Success Factors

   - Italian for Beginners

  • Barcelona, Spain | 05/2024-07/2024

- Vasquiat & Front Row Ventures Intern

- Professional Experience in Retail & Merchandising Management 

- Organizational Management

Timeline

Intern

Vasquiat / Front Row Ventures
05.2024 - 07.2024

Expeditor / Server’s Assistant

O-ku
06.2023 - Current

Server

Not Watson’s
04.2023 - 06.2023

Server’s Assistant

P.F. Chang’s
07.2022 - 09.2022

Server

Martin’s Bar-B-Que Joint
03.2022 - 06.2022

Nanny

Nannylane.come
01.2022 - 04.2022

Sales Associate

Brandy Melville
07.2021 - 10.2021

Tanning Consultant

Sun Tan City
01.2021 - 04.2022

Bachelor of Science in Retail -

University of Tennessee

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Ava Saponari