Ava Savage
San Marcos,TX
Summary
Experienced professional with a robust background in bartending, serving, and customer service across diverse hospitality settings. Demonstrated proficiency in delivering exceptional service in high-volume environments while upholding a friendly and professional demeanor. Proven ability to build strong, lasting relationships with patrons and team members alike, ensuring a positive and memorable experience for all. Seeking to leverage extensive hospitality expertise and strong interpersonal skills to contribute effectively to a dynamic team and exceed customer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Katy Trail Ice House Outpost
Plano, TX
07.2020 - 08.2024
- Experienced in handling customer complaints and resolving issues quickly and efficiently
- Trained and mentored newly hired employees to explain process flow and safety procedures
- Ability to work in a fast-paced environment while maintaining a high level of customer satisfaction
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Happy Cow
San Marcos, TX
03.2024 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
F1 Bartender
F1 Grand Prix
Austin, TX
10.2023 - 10.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Maintained impeccably clean, attractive and well-stocked bar area.
Cashier/Jump Guard/Shift Supervisor
Jumping World
Allen, TX
07.2019 - 06.2020
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
Bachelor of Science - In Progress in Health Sciences
Texas State University
San Marcos, TX05.2025
High School Diploma -
Plano Senior High School
Plano, TX06.2021
Skills
- Training and Mentoring
- Food Preparation
- Sales and Marketing
- Client Relations
- Point of Sale Systems
- Customer Service
- Restaurant Experience
- Bartending
- Guest Engagement
Certification
- TABC Certified
- Food Handler Certification
- HIMSS Membership
Timeline
Bartender
Happy Cow
03.2024 - 06.2024
F1 Bartender
F1 Grand Prix
10.2023 - 10.2023
Server/Bartender
Katy Trail Ice House Outpost
07.2020 - 08.2024
Cashier/Jump Guard/Shift Supervisor
Jumping World
07.2019 - 06.2020
Bachelor of Science - In Progress in Health Sciences
Texas State University
High School Diploma -
Plano Senior High School
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