Ava Sears
Portland,OR
Summary
Multi-tasking professional with hands-on experience in developing and implementing preventative maintenance procedures. Ability to deliver exceptional support to users resolve issues with computer technologies. Capable of diagnosing computer problems, monitoring computer processing systems, installing software, and performing tests on computer equipment and programs. Capacity to set up computer equipment, schedule maintenance, and teach clients to use programs. Expert at securing continuous improvement opportunities to drive efficiencies in service delivery processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Technician
Safe Harbor Solutions
Oregon City, OR
01.2023 - Current
- Provided IT assistance for assisted living facilities across the country.
- Printer Troubleshooting
- Updating and changing user profiles in Azure active directory.
- PC set ups and remote repair.
Electro-Mechanical Technician
Printpack
Grand Prairie, TX
10.2020 - 10.2022
- Improve overall efficiency by identifying and mitigating electrical system's issues
- Manage 120v, 240v, and 480v single phase and three phase in efficient manner
- Troubleshot PLC's and VFD's in order to save energy and cost
- Drive business growth via successful project management and general building maintenance.
Amazon Robotics Technician
Cushman & Wakefield
Dallas, TX
03.2020 - 10.2020
- Troubleshot and oversaw conveyance by delivering and proposing innovative solutions
- Sustained Amazon Robotics floor/drives and Allen Bradley Robotic arm in effective manner.
Maintenance Technician B
International Paper
Fort Worth, TX
12.2019 - 03.2020
- Determined and resolved electrical issues through utilization of manufacturing equipment
- Grew business revenue by overseeing building maintenance activities.
CNC Machinist
Atlas Copco, Inc
Grand Prairie, TX
01.2012 - 01.2017
- Accelerated profitability by collaborating with Mazak mill and lathe, Haas mil, and Okuma Lathe
- Standardized and regulated measuring instruments as well as conducted preventive maintenance on machines
- Documented measurements per specifications along with generating and maintaining accurate data/records
- Streamlined overall inventory management process, including warehouse-shipping/receiving orders and product quality.
Education
Associate's Degree in Electronics Technology-Renewable Energy -
Tarrant County College
01.2019
Bachelor of Science in Cyber Security -
Western Governors University
Skills
- Technical Desktop/Support
- Network Security Measures
- Hardware Configuration
- Cable Management
- Technical Troubleshooting
- Network Operating Systems
- Customer Satisfaction & Retention
- Network Administration
- Database Management
- System Migration & Installation
- Active Directory
- Windows Server
- Microsoft Office
Certification
- CompTIA Security+
- CompTIA A+
- CompTIA Network+
- ITIL Foundation
- Licensed OSHA 10
Timeline
IT Technician
Safe Harbor Solutions
01.2023 - Current
Electro-Mechanical Technician
Printpack
10.2020 - 10.2022
Amazon Robotics Technician
Cushman & Wakefield
03.2020 - 10.2020
Maintenance Technician B
International Paper
12.2019 - 03.2020
CNC Machinist
Atlas Copco, Inc
01.2012 - 01.2017
Associate's Degree in Electronics Technology-Renewable Energy -
Tarrant County College
Bachelor of Science in Cyber Security -
Western Governors University