Ava Sesack
Vero Beach,FL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Work Experience
ACTS/Indian River Estates
07.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Biotech Teacher Assistant
VBHS Biotech I Program
08.2023 - 05.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Organized and led practice, research and lab assignments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
Volunteer
St. Vincent DePaul Thrift & Resale Shope
07.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteer
Element Gym
06.2021 - 07.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Led groups of children safely through variety of camp activities.
- Created fun and educational activities for campers.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
- Led programs for up to 8 children.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Completed Check-in procedures and answered questions for competitors during local and regional DEKKA challenges.
Volunteer
Fellsmere Elementary
06.2021 - 06.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Took and followed detailed directions from others.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted children with homework assignments and special projects across different subjects.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Provided developmentally appropriate activities for children.
- Supervised children on playground to help develop physical and social skills.
- Promoted language development skills through reading and storytelling.
Education
High School Diploma -
Vero Beach High School
Vero Beach, FL05.2024
Skills
- Cash Register Operation
- Corrective Actions
- Opening and Closing Procedures
- Stock Management
- Table Setting Arrangements
- Check Payment Processing
- Safe Work Practices
- Special Dietary Requirements
- Dining Customer Service
- Dining Area Maintenance
- To-Go Order Preparation
- Safe Food Handling
- Daily Specials Memorization
- Seating Assignment Preparation
- Order Accuracy
- Dining Room Organization
- Tableside Service
- Menu Presentation
- Menu Recommendations
- Station Stocking
- Customer Satisfaction
- Linen Replacement
- Hors D' Oeuvres Service
- Buffet Setup and Takedown
- Cleaning and Sanitizing
- Place Settings
- Table Monitoring and Turnover
- Dining Room Cleaning and Upkeep
Certification
Biotechnician Assistant Credential, Center of Excellence for Regenerative Health Biotechnology Certification BACE, University of Florida, April 2023
Languages
Spanish
Limited Working
Timeline
Biotech Teacher Assistant
VBHS Biotech I Program
08.2023 - 05.2024
Work Experience
ACTS/Indian River Estates
07.2023 - Current
Volunteer
St. Vincent DePaul Thrift & Resale Shope
07.2023 - 08.2023
Volunteer
Element Gym
06.2021 - 07.2021
Volunteer
Fellsmere Elementary
06.2021 - 06.2021
High School Diploma -
Vero Beach High School
Biotechnician Assistant Credential, Center of Excellence for Regenerative Health Biotechnology Certification BACE, University of Florida, April 2023
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