Ava Silvestre
Vacaville,CA
Summary
Creative professional with experience in customer service, graphic design, and ministry leadership. Demonstrates strong communication, organization, and teamwork skills. Committed to fostering positive environments while supporting team objectives and adapting to new challenges.
Overview
7
7
years of professional experience
Work History
Entrepreneurship & Small Business Owner
PoppyThrifts
Salinas
04.2026 - 08.2026
- Directed daily operations across small business functions and customer service
- Developed business plans, budgets, and pricing strategies for ongoing operations
- Managed vendor relationships, purchasing, and inventory control processes
- Supervised staff hiring, onboarding, scheduling, and performance coaching
- Handled customer inquiries, service issues, and follow-up communications
- Maintained financial records, invoices, payments, and basic bookkeeping
- Coordinated marketing efforts, promotions, and local business outreach
- Monitored compliance, policies, and workplace procedures for small business operations
- Oversaw daily operations of small business including customer service and financial management.
- Developed business plans and strategies to grow small business.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Monitored customer feedback and implemented changes based on their suggestions.
- Set pricing structures according to market analytics and emerging trends.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Participated in local community activities to promote the brand's visibility and reputation.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers of in-store promotions or pricing specials.
freelance graphic designer
N/A
Salinas
01.2026 - 08.2026
- Designed brand assets for employer marketing, sales, and internal communications
- Developed layouts for print collateral, digital campaigns, and presentation decks
- Applied brand guidelines across logos, templates, and visual systems
- Collaborated with marketing teams on creative direction and campaign concepts
- Prepared production-ready files for vendors, printers, and digital platforms
- Reviewed artwork for accuracy, consistency, and file quality
Teacher
Venture Church Salinas
Salinas, CA
10.2019 - 08.2026
- Taught faith-based lessons for Venture Church Salinas classroom programs.
- Planned age-appropriate curriculum for church children and youth groups.
- Led student activities during worship, crafts, and group discussions.
- Managed classroom behavior with clear rules and calm redirection.
- Prepared lesson materials, supplies, and teaching aids for weekly sessions.
- Communicated with parents and ministry leaders about class needs.
- Monitored student participation and adjusted lessons for different learning needs.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Supervised students throughout day, both in classroom and outside during breaks.
- Provided individualized instruction to meet the needs of all students.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
Server
Younglife Woodleaf Camp
Challenge
11.2024 - 11.2024
- Served campers and guests in Younglife Woodleaf Camp dining hall.
- Set tables and prepared serving stations for meal service.
- Plated meals following camp portion standards and dietary requests.
- Refilled buffet lines and beverage stations during busy meal periods.
- Cleared dishes and reset dining areas between camp groups.
- Sanitized service areas, tables, and equipment after each meal.
- Communicated meal needs and special requests with kitchen staff.
- Supported smooth dining operations during retreats and group events.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Housekeeper
Younglife Woodleaf Camp
Challenge, California
06.2024 - 07.2024
- Cleaned cabins, bathrooms, and common areas throughout Younglife Woodleaf Camp
- Sanitized surfaces, fixtures, and high-touch areas using approved cleaning supplies
- Refilled restroom supplies and maintained guest-ready sanitation standards
- Changed linens and prepared beds for incoming camp groups
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Collected trash and removed waste from rooms and shared spaces
- Emptied trash receptacles throughout the property.
- Used cleaning chemicals following proper guidelines.
- Organized housekeeping carts and stored cleaning tools safely
- Assisted with laundry tasks and folded clean linens for room service
- Reported maintenance issues and followed camp safety procedures
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Responded to requests from guests regarding housekeeping needs.
- Disinfected telephones, light switches and other frequently touched objects.
- Inspected guest rooms after cleaning to ensure they were presentable.
Cashier
Central Coastan Pizza
Salinas, California
02.2024 - 07.2024
- Greeted customers at Central Coastan Pizza with friendly, prompt service
- Processed cash, card, and mobile payments at point-of-sale register
- Packaged takeout and delivery orders with tickets and receipts
- Maintained clean counter, beverage station, and customer seating areas
- Assisted team members during rush periods and supported smooth service
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
El Puente School
Salinas, CaliforniaSkills
- Customer Service
Customer relationship management
- Communication
Team collaboration
- Creativity
Brand development
- Organization and Time Management
- Managing Tasks, coordinating with multiple parties during events, and balancing multiple responsibilities as I served faithfully in my church, was a full-time student, and small business owner
Timeline
Entrepreneurship & Small Business Owner
PoppyThrifts
04.2026 - 08.2026
freelance graphic designer
N/A
01.2026 - 08.2026
Server
Younglife Woodleaf Camp
11.2024 - 11.2024
Housekeeper
Younglife Woodleaf Camp
06.2024 - 07.2024
Cashier
Central Coastan Pizza
02.2024 - 07.2024
Teacher
Venture Church Salinas
10.2019 - 08.2026
El Puente School