Tan Ninh
Seattle,WA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Owner/Small Business Owner
Nexa Trading LLLP
Seattle, WA
11.2025 - Current
- Oversaw sales and managed customer orders to ensure timely fulfillment
- Handled payments and coordinated inventory to maintain stock levels
- Communicated with customers to resolve issues and enhance satisfaction
- Managed shipping and delivery
Customer Service Representative, Cashier.
Amazon Fresh
Seattle, WA
06.2025 - 02.2026
- Processed customer transactions at checkout stations, ensuring accuracy and speed.
- Assisted customers with product inquiries and order issues.
- Facilitated product selection, ordering, billing, returns, and exchanges to enhance customer satisfaction.
- Educated customers on promotions and store policies to promote informed purchasing decisions.
- Collaborated with team members to ensure smooth operations.
- Maintained accurate inventory records in the system daily.
Kitchen Staff Member
Amazon Fresh
Seattle, WA
06.2025 - 02.2026
- Prepared and assembled fresh food items to fulfill customer orders promptly.
- Operated kitchen equipment to ensure safe and efficient food preparation.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Maintained cleanliness of dishes and kitchen equipment to support a hygienic kitchen environment.
Education
Frank High School
Seattle, WASeattle Central Community College
Seattle, WA 10.2025 - 02.2026
Skills
- Customer service
- Team collaboration
- Inventory management
- Sales
- Sales support
- Problem solving
- Food safety practices
Languages
Vietnamese
Full Professional
Certification
- Food Handling Certification
- Achohol Handling Certification
Timeline
Owner/Small Business Owner
Nexa Trading LLLP
11.2025 - Current
Seattle Central Community College
10.2025 - 02.2026
Customer Service Representative, Cashier.
Amazon Fresh
06.2025 - 02.2026
Kitchen Staff Member
Amazon Fresh
06.2025 - 02.2026
Frank High School