- Creative Writing
- Fashion
- Regularly practice mindfulness and meditation for overall wellness
- Psychology
- Photography
- Yoga
- Swimming
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music/Performing
- Drawing and Painting
- Hiking
Ava Simmons
WESTCHESTER,PA
Summary
Early-career team leader with experience in team leadership, guest service, and safety-focused operations. Skilled in coordinating shifts, maintaining clean and organized work areas, and supporting accurate cash handling. Known for teamwork, attention to detail, and steady performance during busy periods.
Overview
2
2
years of professional experience
Work History
Team Leader
Kiwi Yogurt
Pottstown, PA
03.2025 - 05.2026
- Supervised daily front-of-house operations, ensuring smooth customer service and consistent store standards.
- Coordinated shift tasks to maintain efficient workflow during peak customer periods.
- Trained new team members on register procedures, product presentation, and guest service expectations.
- Monitored cleanliness standards across service areas, seating, and self-serve stations.
- Led opening and closing routines, securing equipment and preparing store for next shift.
- Supported inventory checks, restocking toppings, cups, and supplies to prevent service interruptions.
- Managed cash register activity, balancing transactions and maintaining accurate payment records.
Lifeguard
American Pool
Pottstown, PA
06.2024 - 08.2024
- Responded quickly to emergencies, performing water rescues and immediate first aid.
- Communicated pool regulations clearly to patrons and addressed concerns professionally.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis, including testing chemicals.
Education
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA05-2030
High School Diploma -
Daniel Boone Area High School
Birdsboro, PA06-2026
Skills
- Operational supervision
- Customer Service
- Microsoft Office/Google Workspace
- Inventory management
- Time management
- Teamwork and collaboration
- Team building
- Problem-solving
- Attention to detail
- Excellent communication
- Adaptability and flexibility
- Positive attitude
Interests
Timeline
Team Leader
Kiwi Yogurt
03.2025 - 05.2026
Lifeguard
American Pool
06.2024 - 08.2024
Bachelor of Science - Psychology
West Chester University of Pennsylvania
High School Diploma -
Daniel Boone Area High School