Ava Soward
San Marcos,TX
Summary
Driven Marketing student with hands-on experience in sales, consumer engagement, and market communication. Proven ability to analyze customer trends and support data-driven brand strategies. Seeking an entry-level marketing role to leverage strong research, communication, and campaign execution skills upon graduation.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Lead Keyholder
Marc Jacobs
08.2025 - Current
- Led team in achieving sales targets through effective customer engagement and relationship building.
- Trained and mentored new staff on product knowledge and operational procedures.
- Oversaw daily store operations, ensuring compliance with company policies and visual merchandising standards.
- Assisted in inventory management, including stock replenishment and organization to optimize sales floor presentation.
- Developed promotional displays that enhanced customer experience and drove increase in foot traffic.
- Evaluated sales performance data to identify trends and recommend actionable improvements.
Sales Associate
Marc Jacobs
04.2024 - 08.2025
- Assisted customers with product selection and recommendations based on individual pet needs.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out experiences.
- Maintained inventory levels through regular stock checks and reordering processes to prevent shortages.
- Educated customers on proper pet care and nutrition, enhancing customer satisfaction and loyalty.
Server
Cheddars
05.2023 - 08.2023
- Took orders accurately and efficiently, ensuring customer satisfaction.
- Handled cash transactions with precision and accuracy.
- Provided exceptional customer service, addressing customer inquiries and concerns in a timely and professional manner.
- Demonstrated in-depth knowledge of the menu, including ingredient details and special dietary requirements.
Sales Associate
Tomlinson's Pet Feed
06.2022 - 09.2022
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
- Managed inventory to ensure sufficient stock levels and accurate records.
- Handled cash transactions with accuracy and attention to detail.
Sales Associate
Steve Madden
11.2020 - 01.2021
- Managed cash handling operations including accurate and efficient cash handling procedures.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
- Maintained accurate inventory records and implemented effective inventory management strategies.
Education
High School Diploma -
James Bowie High School
Austin, TX05-2022
BBA - Marketing
Texas State University
08-2027
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Cash handling accuracy
- Inventory monitoring
- Staff oversight
- Sales proficiency
- Product demonstrations
- Promotional planning
- Marketing initiatives
- Staff training and development
Certification
- Business Analysis Foundations: Business Process Modeling
- Cloud Computing: Business Requirements and Digital Transformation
- IT and Cybersecurity Risk Management Essential Training
- Teamwork Essentials: Stand Out as a Valuable Team Member
Timeline
Sales Lead Keyholder
Marc Jacobs
08.2025 - Current
Sales Associate
Marc Jacobs
04.2024 - 08.2025
Server
Cheddars
05.2023 - 08.2023
Sales Associate
Tomlinson's Pet Feed
06.2022 - 09.2022
Sales Associate
Steve Madden
11.2020 - 01.2021
High School Diploma -
James Bowie High School
BBA - Marketing
Texas State University