Ava Spencer
Texas Roadhouse
Webb City,MO
4
years of professional experience
Reliable professional with experience in customer service and student orientation. Approachable and adaptable, with natural ability to connect with diverse groups of people. Understands key aspects of programs and possesses strong organizational and communication skills. Dedicated to creating welcoming and informative experience for all.
Work History
Orientation Leader
2 Months- Facilitated orientation sessions for new students, ensuring smooth transitions into university life.
- Developed and implemented engaging activities to promote campus resources and student engagement.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Sustained collaborative relationships with faculty, staff and administration.
Server
1 Year- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to maintain efficient service flow.
- Handled cash transactions, maintaining accuracy and accountability.
- Adapted quickly to changing priorities and customer needs during peak hours.
- Supported team by training new servers on restaurant protocols and procedures.
Brand Associate
2 Years 9 Months- Engaged customers through effective communication, ensuring a positive shopping experience and brand loyalty.
- Supported brand initiatives by executing promotional displays and maintaining visual merchandising standards.
- Collaborated with team members to optimize inventory management and enhance product availability.
- Assisted in training new associates on operational procedures and customer service best practices.
Shift Leader
1 Year 6 Months- Trained and mentored staff on customer service techniques and product knowledge.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Education
High School Diploma
- Honor Diploma
- Ranked in Top 10% of class
- National Honors Society: President
- Extracurricular Activities: Show Choir, Marching Band, Yearbook and Publications Staff, and The Nest (School Business)
Bachelor of Science - Youth and Adolescence
- Honor Roll Fall 2025
- Honor Roll Spring 2026
- Dr. Richard Schooler Life Sciences Scholarship Recipient
- Research Project: Pediatric Cancer Rates in Rural versus Urban Zones
- AMP-UP Program
- PEER Mentor
- Advancement Ambassador
Skills
Exceptional customer service
Student support
Collaborative mindset
Customer service excellence
Team leadership
Student engagement
Reliability
Strong work ethic
Memory retention
Timeline
Orientation Leader
Pittsburg State University
06.2026 - CurrentRead More
Server
Texas Roadhouse
08.2025 - CurrentRead More
Brand Associate
Old Navy
11.2023 - 08.2026Read More
Shift Leader
Great American Cookies
09.2022 - 03.2024Read More
Webb City High School
High School Diploma
Read More
Pittsburg State University
Bachelor of Science from Youth and Adolescence
Read More