Ava Streater
Washougal,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Safety conscious and detail-oriented.
Overview
7
7
years of professional experience
Work History
Customer Service Representative Contractor
Street Parking
Camas, WA
04.2020 - 08.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Processed customer adjustments to maintain financial accounts
- Updated account information to maintain customer records
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
- Delivered prompt service to prioritize customer needs
Customer Service Representative
24 Hour Fitness
Vancouver, WA
06.2006 - 11.2012
- Greeted members and guests
- Recorded account information to open new customer accounts
- Recommended products to customers, thoroughly explaining details
- Updated account information to maintain customer records
- Cross-trained and backed up other customer service managers
Education
Bachelor Of Kinesiology - Health, Fitness, And Wellness
Portland State University
Portland, ORSkills
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Customer Account Management
- Data Entry and Maintenance
- Customer Data Confidentiality
- Upbeat and Positive Personality
- Cognizance of Varying Personalities
- Remote and Online Communications
- Technologically Literate
Timeline
Customer Service Representative Contractor
Street Parking
04.2020 - 08.2020
Customer Service Representative
24 Hour Fitness
06.2006 - 11.2012
Bachelor Of Kinesiology - Health, Fitness, And Wellness
Portland State University