Ava Trimarchi
Long Beach,CA
Summary
A student at CSULB with a passion for rapid learning and a commitment to enhancing team dynamics through effective collaboration. Proven ability to overcome challenges by leveraging communication skills and fostering a positive, productive work environment. Recognized for delivering outstanding customer service with a customer-centric mindset. Dedicated to driving results and contributing to team success in fast-paced settings, while always ensuring alignment with organization goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Customer Service Cashier
Whole Foods Market
Long Beach, CA
04.2026 - Current
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries and provided personalized service.
- Maintained clean and organized checkout areas to enhance customer experience.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- maintained stocked registers as well as full cart corrals.
- collaboration with different departments to enhance the customer experience
- Answering phone calls in a timely manner
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and card transactions.
Produce Team Member
Whole Foods Market
Long Beach, CA
10.2025 - 04.2026
- Ensured product quality through regular inspections and adherence to freshness standards.
- Assisted customers with floral needs and bouquet crafting,
- Assisted customers by providing product information and recommendations for individual needs.
- Maintained clean, organized back of house, to adhere to third party auditing
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Supported daily operations by efficiently stocking shelves and rotating products as needed.
- Enhanced customer satisfaction by providing service and product knowledge.
- Minimized shrinkage rates with diligent monitoring of temperature controls in refrigeration units.
- Safeguarded food safety standards by adhering to sanitation guidelines and store policies.
Front of House Cashier
Copperhill BBQ
Santa Clarita, California
03.2024 - 06.2025
- Processed customer transactions using POS systems.
- Maintained cleanliness and organization of front counter area.
- Assisted customers with menu selections and addressed inquiries.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Trained new cashiers on procedures and customer service standards.
- Communicated with clients to understand catering needs and preferences.
- Assisted in training new staff on service protocols and standards.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Managed inventory of supplies at the front of house.
Data Entry Intern
Skin Five by AVA MD
Pacific Palisades, California
05.2020 - 07.2020
- Updated patient files in database upon completion of new patient forms.
- Filtered and maintained database accuracy by adding recent patient information.
- Greeted patients and managed check-in process to ensure smooth operations.
- Maintained cleanliness and organization of office and exam rooms.
Education
Bachelor of Arts - Public Relations
California State University, Long Beach
Long Beach, CA06.2029
High School Diploma - undefined
Valencia High School
Santa Clarita, CA06.2025
Skills
- Catering and food service
- Customer service and inquiry handling
- Organizational skills and multitasking
- Phone communication and etiquette
- POS systems expertise
- Product knowledge and promotion
- Dependability and reliability
- Strong work ethic and training
- Cleanliness
- Alcoholic beverage service
- Merchandise restocking
- Microsoft 365
Certification
- Food Handler Certification
- RBS Certification
- Culture Champion Certification
Timeline
Customer Service Cashier
Whole Foods Market
04.2026 - Current
Produce Team Member
Whole Foods Market
10.2025 - 04.2026
Front of House Cashier
Copperhill BBQ
03.2024 - 06.2025
Data Entry Intern
Skin Five by AVA MD
05.2020 - 07.2020
High School Diploma - undefined
Valencia High School
Bachelor of Arts - Public Relations
California State University, Long Beach