Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ava True

East Lansing,MI

Summary

Recent graduate of Ross medical assistant program. Successfully completed an internship at Cornerstone Internal Medicine office. Seeking medical assistant position to begin my career in healthcare. Commended for strong teamwork and time management skills, communication skills, empathy and compassion.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant Intern

Cornerstone Family Medicine
01.2025 - 04.2025
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Phlebotomy
  • Billing and coding
  • Proficient at intramuscular and subcutaneous injections.
  • Performed EKG's
  • Proficient at EMR (Athena)
  • Insurance verification and scheduling
  • Communicated with patients, physicians and other healthcare professionals.
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.



  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Obtained client medical history, medication information, symptoms, and allergies.

Shift Supervisor

Burger King
04.2020 - 07.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Marshall High School
Marshall, MI
06-2021

Graduate Certificate -

Michigan Youth Challenge Academy
06-2021

Skills

  • Empathy & Compassion
  • Excellent time management skills
  • Communication skills
  • Adaptable and fast learner

Certification

BLS EXP 11/2026

Currently studying for RMA exam, plan to complete by 9/2025.

Timeline

Medical Assistant Intern

Cornerstone Family Medicine
01.2025 - 04.2025

Shift Supervisor

Burger King
04.2020 - 07.2022

Marshall High School

Graduate Certificate -

Michigan Youth Challenge Academy

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