Ava Truitt
Rockford,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Server
Forest Hills Country Club
Rockford, Illinois
10.2024 - Current
- Provided exceptional customer service to members and guests.
- Served food and beverages promptly in a professional manner.
- Maintained cleanliness of dining area and table settings.
- Assisted in setting up and breaking down event spaces for functions.
- Collaborated with team members to ensure smooth service flow.
- Resolved guest inquiries and concerns with professionalism and care.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Concessions Worker
Geronimo Hospitality
Beloit, Wisconsin
05.2023 - 10.2024
- Maintained cleanliness and organization of concession stands during busy shifts.
- Prepared and served food and beverages to guests quickly and efficiently.
- Provided excellent customer service by addressing guest inquiries and concerns.
- Collaborated with team members to ensure smooth concession operations.
- Assisted in inventory management by restocking supplies as needed.
- Followed health and safety guidelines to maintain food safety standards.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Restaurant Busser/Salad Maker/Dishwasher/Restaurant Hostess
The 615 Club
Beloit, Wisconsin
01.2020 - 06.2024
- Cleaned and set tables before and after service to maintain a welcoming environment.
- Restocked supplies, including glassware and utensils, to ensure efficient service flow.
- Supported guest needs by providing menus and answering basic inquiries courteously.
- Monitored dining area for spills or hazards, ensuring safety for guests and staff.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Education
Bachelor Of Science In Nursing (BSN) - Nursing
Saint Anthony's College of Nursing
Rockford, IL05-2027
Associate Of Science (AS) -
Rock Valley College
Rockford, IL05-2025
High School Diploma -
Hononegah Community High School
Rockton, IL05-2023
Skills
- Patient care
- Effective communication
- Team collaboration
- Time management
- Conflict resolution
- Health safety compliance
- Problem solving
- Professional appearance
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
Restaurant Server
Forest Hills Country Club
10.2024 - Current
Concessions Worker
Geronimo Hospitality
05.2023 - 10.2024
Restaurant Busser/Salad Maker/Dishwasher/Restaurant Hostess
The 615 Club
01.2020 - 06.2024
Bachelor Of Science In Nursing (BSN) - Nursing
Saint Anthony's College of Nursing
Associate Of Science (AS) -
Rock Valley College
High School Diploma -
Hononegah Community High School