Online college student with open availability. Skilled professional motivated to enhance customer loyalty with exceptional service. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
1
1
Language
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Host
Wabi House
Keller, Texas
12.2025 - Current
Managed reservation system to maximize seating capacity and enhance guest experience.
Assisted servers with menu explanations and customer inquiries.
Greeted and seated guests in a welcoming manner.
Collaborated with team members to ensure smooth service flow.
Resolved customer complaints with professionalism and empathy, ensuring satisfaction and loyalty.
Delivered exceptional customer service by anticipating needs, contributing to positive dining experiences.
Receptionist
A1 Imports
Irving, Texas
06.2024 - 11.2024
Managed incoming calls and routed them to correct staff members.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted customers warmly, directing them to appropriate departments to ensure efficient service.
Assisted visitors with inquiries, providing accurate information promptly to enhance their experience.
Scheduled appointments and maintained accurate calendar for management.
Delivered excellent customer service consistently, fostering positive interactions with internal and external customers.