Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ava Vongphinith

572 Westwood Way Dr,TX

Summary

Online college student with open availability. Skilled professional motivated to enhance customer loyalty with exceptional service. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

1
1
Language
1
1
year of post-secondary education
2
2
years of professional experience

Work History

Host

Wabi House
Keller, Texas
12.2025 - Current
  • Managed reservation system to maximize seating capacity and enhance guest experience.
  • Assisted servers with menu explanations and customer inquiries.
  • Greeted and seated guests in a welcoming manner.
  • Collaborated with team members to ensure smooth service flow.
  • Resolved customer complaints with professionalism and empathy, ensuring satisfaction and loyalty.
  • Delivered exceptional customer service by anticipating needs, contributing to positive dining experiences.

Receptionist

A1 Imports
Irving, Texas
06.2024 - 11.2024
  • Managed incoming calls and routed them to correct staff members.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted customers warmly, directing them to appropriate departments to ensure efficient service.
  • Assisted visitors with inquiries, providing accurate information promptly to enhance their experience.
  • Scheduled appointments and maintained accurate calendar for management.
  • Delivered excellent customer service consistently, fostering positive interactions with internal and external customers.

Education

Associate of Arts - Sonography

Tarrant County College
Fort Worth, TX
08.2025 - 05.2026

Skills

  • Front of house organization
  • Exceptional communication
  • Team collaboration
  • Strong interpersonal skills
  • Multilingual communication
  • Time management
  • Adaptable to change
  • Patience and empathy
  • Positive and professional
  • Critical thinking
  • Professional appearance

Languages

laos
Native/ Bilingual

Timeline

Host

Wabi House
12.2025 - Current

Associate of Arts - Sonography

Tarrant County College
08.2025 - 05.2026

Receptionist

A1 Imports
06.2024 - 11.2024
Ava Vongphinith